Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Business/company information
• Identification documents (SSM, IC) for KYC verification
• Payment and billing information
• Booking and event registration details

1.2 Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Login and access logs for security purposes

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Account Management: To create and manage your account
• Booking & Payments: To process bookings, subscriptions, and payments
• Communication: To send notifications, updates, and support messages
• KYC Compliance: To verify your identity and comply with legal requirements
• Security: To detect, prevent, and address fraud and security issues
• Analytics: To understand usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processors, hosting providers)
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Important: We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit using SSL/TLS protocols
• Access Controls: Strict access controls and authentication mechanisms
• Secure Storage: Personal data is stored on secure servers
• Regular Audits: Regular security audits and vulnerability assessments
• Staff Training: Employees are trained on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Withdrawal of Consent: Withdraw consent for data processing where applicable
• Data Portability: Receive your data in a structured, machine-readable format
• Object to Processing: Object to certain types of data processing

To exercise these rights, please contact us at info@umec.bmsm.asia

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and keep you logged in
• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Enhance security and detect fraudulent activity

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our portal
• Updating the "Last Updated" date
• Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.